At Atlantic Traders, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help with a fair and simple return and refund process.
1. Return Eligibility
We accept returns under the following conditions:
Items must be returned within 7–14 days (customize based on your policy) of delivery.
Products must be unused, undamaged, and in their original packaging with all accessories, manuals, and tags included.
Certain items such as personal care products, beauty items, and perishable goods may be non-returnable for hygiene and safety reasons.
2. How to Initiate a Return
To initiate a return:
Contact us at [Insert Email or Phone Number] within the return window.
Provide your order number, reason for return, and any relevant photos (if item is damaged or defective).
Our support team will guide you through the return process and provide a return address or pickup instructions.
3. Refund Process
Once your return is received and inspected, we’ll notify you via email or message.
If approved, your refund will be processed within 5–7 business days via the original payment method.
Shipping charges (if any) are non-refundable, unless the return is due to a damaged, defective, or wrong item.
4. Exchanges
We offer free replacements for defective or incorrectly shipped items. Please report the issue within 48 hours of receiving your order. Exchange requests are subject to product availability.
5. Non-Returnable Items
The following items may not be eligible for return or refund:
Used or damaged products not caused by shipping or manufacturing defects
Items returned after the return window has expired
Custom or special-order items
Hygiene-sensitive products (e.g., beauty tools, personal care electronics)
6. Cancellations
Orders can be canceled before shipment. Once dispatched, cancellation will no longer be possible, but you may request a return after delivery.
7. Contact Us
If you have any questions about your order, return status, or need help, feel free to reach out:
